Shipping policy

Shipping Policy

Last Updated: July 14, 2026

Thank you for shopping with Nexora Mobile. We are committed to delivering your orders safely and on time.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

  • United Arab Emirates: Estimated delivery within 1–3 business days.

  • International Orders: Delivery typically takes 7–15 business days, depending on the destination and customs processing.

Shipping Charges

  • Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

  • Free shipping may be available on selected orders or promotional offers.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or message with tracking information (where available).

Delivery

Please ensure your shipping address and contact details are accurate. Nexora Mobile is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Delays

Delivery times are estimates and may be affected by weather conditions, public holidays, customs clearance, or courier delays beyond our control.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery (or the expected delivery date). We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team.

Nexora Mobile
Email: support@nexoramobile.com\